Oportun is a Community Development Financial Institution (CDFI) whose mission is to provide affordable loans to underserved Hispanic communities and other communities with little or no credit history. Founded in 2005, Oportun uses advanced data analytics and technology to score the “unscoreable” and offer responsible, affordable, credit-building loans to individuals with limited credit history. Established in 2005, Oportun has 205 retail locations in California, Texas, Illinois, Utah, Nevada, Arizona. As of August 31, 2016, the organization employs 1,087 full-time staff members in the U.S. in addition to 1,149 full-time equivalent workers in their Mexican subsidiary and call centers. Oportun offers bilingual (English/Spanish) servicing and documentation via telephone, web, mobile, or in-person.
Oportun has provided over 1.5 million loans to more than 770,000 customers, 90% of which live in low- to moderate-income neighborhoods. Its customers have saved an estimated $345 million in interest and fees by borrowing money from the company instead of choosing other alternatives typically available to people with limited credit history. Loans are used for purchasing and repairing cars, establishing and building credit, consolidating debts, assisting loved ones, emergencies both medical and otherwise, and purchasing goods and services. The average Oportun customer has an annual gross income of $36,557 with an average tenure of 5.7 years with the same employer.